Development Director Robert Kennedy reflects on his recent trip from our HQ in South-West Scotland to South-West England...
It was a real pleasure to meet a number of our clients and key partners as I went “on the road” recently to Torquay and Twickenham – it’s always good to meet the people who use our systems to power their bookings and enquiries face-to-face and I came home full of ideas as to how we can further improve the SuperControl service for everyone who uses it.
My first stop off was in Torquay at the Riviera International Conference Centre and required me to dig out my tux! We were delighted to be a co-sponsor, along with the Pavey Group, at the South-West Tourism Excellence Awards where the Telegraph’s Simon Calder handed over awards to 67 of the area’s very best tourism businesses at a Gala dinner. There were over 360 entries for the various categories and it’s brilliant to see the industry buzzing in the current climate. I’m sure I wasn’t the only one who came away from the event thoroughly inspired by the hard work, dedication and brilliant customer service shown by all the nominees. At SuperControl, we’re always keen to share the industry knowledge we pick up through dealing with some of the country’s best self-catering accommodation providers and we love to see our clients growing their businesses year-on-year. We’re always happy to share examples of best practice to help make us all stronger as an industry - look out for more of our webinars on the way soon.
Among those honoured in the ‘Self Catering and Serviced Apartment of the Year’ category, we were delighted to see SuperControl clients Old Lanwarnick in Cornwall pick up a Gold Award for their 5*luxury holiday hamlet – a massive well done to Joanna and all the team there. Congratulations also to Compton Pool Farm in Devon, who picked up a Gold Award - they access SuperControl services through their membership of Premier Cottages. It was great to see them win a Gold Award, a fine reward for all the hard work and dedication Ann and John Stocks have put into providing quality family holidays over the last seven years.
More from my trip soon, including a meeting with a company who provide a brilliant resource for anyone in the self-catering industry...
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