Guest management
Market intelligence, Self-Catering Resources, Work Smart
Regulation in the self-catering industry: insurance and short-term lets
8th March 2019Does your holiday let insurance policy cover everything your business needs? We speak to some experts in the industry to find out more.
Market intelligence, Self-Catering Resources, Work Smart
Regulation in the self-catering industry: fire safety
28th November 2018Find out about fire safety in self-catering accommodation and the responsibilities self-caterers have to ensure their guests' safety at their vacation rental.
Latest news, Self-Catering Resources
SuperControl is helping self-catering businesses prepare for GDPR
1st March 2018The hot topic everyone is talking about right now is GDPR. What is it, what do you need to know and do, and how does it affect self-catering businesses and holiday rental owners? SuperControl Product Director Robert Kennedy explains everything in this GDPR briefing document.
Self-Catering Resources, Work Smart
Use your data to get more bookings
15th September 2017Use the data in your online booking system to encourage direct bookings and repeat visits. Here's how self-catering agencies and owners can use SuperControl to analyse their guests’ data, enabling personalisation before and during their stay.
Self-Catering Resources, Work Smart
Increase profits with every booking
21st July 2017We’re starting a series of blogs based on the talks delivered at SuperControl boot camp earlier this year; so to any self-catering businesses that missed out or need a catch…
Guest management, Knowledge base
How to set up Automated Mail
15th July 2016If you use SuperControl PLUS or AGENCY you can save time generating emails and SMS’ for each booking by scheduling them to send automatically. To access this feature, login to…
Guest management, Knowledge base
Improvements to Automated emails
16th March 2016Our developers have been busy adding more time-saving features to Automated emails (available if you use SuperControl PLUS or AGENCY). To take a look, login to your SuperControl account and…
Guest management, Knowledge base
How to look up your previous guests
20th December 2015In today’s top tip, Christine tells you how to look up your past guests in your SuperControl account. Just another way we help you look after your guests and save…
Guest management, Knowledge base
3 Ways SuperControl helps improve guest satisfaction
11th August 2014If you own or manage a self-catering property, business or agency you might have found SuperControl whilst looking for an online booking system. In practice, SuperControl is so much more.…
Guest management, Knowledge base
How to get started with UpFront Reviews
9th May 2014UpFront Reviews – the FREE verified reviews system from SuperControl UpFront Reviews are verified (only genuine guests can submit them, removing the risk of fake reviews) and automated…
Guest management, Knowledge base
How to filter your customer database to send mailings
21st February 2014You can filter your database in SuperControl to categorise specific groups of guests to contact. This is useful for sending marketing emails and vouchers to provide incentives to help secure…
