Exceptional support from SuperControl

What our customers love about SuperControl:

Talk to Real HumansTalk to real humans
who really get all things
“self-catering”

phoneNo “dial this for that” nonsense
webcam99% of calls answered within 3 rings

Webinars

The experts in our Support team show you how to get the most from your online booking system.

Here’s what’s coming up

Access our detailed Knowledge Base at any time

Getting Started

Getting Started

We provide the support you need to get up and running

  • Getting started with SuperControl.
  • Supporting you to get set up.

View all getting started articles

Booking Engine

Booking Engine

Set-up help and how to manage your bookings

  • Flexible pricing, start dates and extras.
  • Vouchers, Special offers and Discounts.
  • Take card payments.

View all booking engine articles.

Channel Manager

Channel Manager

Connect with the booking websites you list on

  • Links with 100+ booking websites.
  • Update availability, pricing and content.
  • Removes the risk of double bookings.

View all channel manager articles.

Guest Managment

Guest management

Organise guest records and stay in touch

  • Convert enquiries to bookings.
  • Automated, personalised emails.
  • Send targeted messages.

View all guest management articles.

Reporting Analysis

Reporting and Analysis

Keep informed and up-to-date

  • Reports, forecasts and reconciliations.
  • Track business and property performance.
  • Bookings analysis and guest demographics.

View all reporting and analysis articles.

Access Knowledge Base

Developers Zone

Support and documentation for developers.

SuperControl has been designed with developers in mind.

Go to the Developers Zone

We constantly work behind the scenes to
support you too

Our technical team is on hand 24 hours a day to ensure everything is always working as it should.

BackupDatabase backups are taken every four hours and are stored off site.
You can download customer and booking data at any time.
SecurityYour data is protected by state-of-the-art encryption.
SuperControl is PCI compliant and our experts continuously test the systems security.
UptimeAverage uptime of above 99.99%.
The server is monitored continuously and our administrators are notified immediately if there are any faults.
System speedAverage server response time 0.53 seconds.

(More technical information available in the Developers Zone)

What our customers say about our support

Ardoran Marine

“I am always pleasantly surprised by the excellent level of customer service offered and the friendly attitude of the support staff.”

Helen McMahon, Ardoran Marine

Swansea Valley Holiday Cottages

“The support offered by SuperControl is first class. One of the best companies I have ever dealt with.”

Richard Bowen, Swansea Valley Holiday Cottages

The Quarry/Big House Devon

“The support has been fantastic. Easy to get hold of someone, all the team are super friendly, patient and know the product inside out.”

Kirstie Jackson, The Quarry/Big House Devon

A Corner of Eden

“You have explained everything so clearly, it truly was a ‘eureka’ moment for me!”

Debbie Greaves, A Corner of Eden

Experience our support for yourself

Take your FREE 14-day trial