Gallery
About
Since 2004, Party Houses has grown from a family-run business with a strong portfolio of large group properties in the Peak District to a thriving agency managing around 150 venues across the UK.
They were one of the earliest adopters of SuperControl, starting with the owner product to manage their own properties. As the business evolved, so did their needs, and SuperControl evolved with them. Switching to SuperControl’s agency features gave them the flexibility to take on more properties, collaborate with new owners, and manage everything in one place as they grew.
From day-to-day operations to long-term growth, SuperControl has had everything they’ve needed to support their growth.
Highlights
Built to scale
As Party Houses grew from managing their own homes to a national portfolio of venues, SuperControl had everything they needed to take on more properties and new owner relationships without switching systems or starting from scratch.
Guest communication
Automated emails for confirmations, payment reminders and pre-arrival details save the team hours every week. Guests stay informed and the team stays focused on what matters most.
Data that matters
From enquiry trends to year-on-year performance, SuperControl’s reporting tools give the team a clearer picture of what’s working. That means better planning and more confident decisions.
Team collaboration
Housekeepers can visit to their own unique login to check arrivals, guest notes and changeover details in their own time. No inbox overload, no chasing.
Filling gaps, fast
SuperControl’s channel manager and Airbnb integration helps them fill gaps quickly and keep calendars aligned, without extra admin or double-booking worries.
Support that works
Whether onboarding new staff or exploring new features, the Party Houses team leans on SuperControl’s help centre and training resources to stay confident and in control.
“If SuperControl disappeared tomorrow, we’d be in trouble. It’s part of our day-to-day, and we rely on it for everything from managing listings to automating guest communication and tracking performance. It just works, and it works the way we need it to.”
Chris Moore
Managing director, party houses
Spotlight
Scaling with SuperControl
Challenge
Party Houses started with their own properties, but as they grew into a full agency model, the team needed a way to stay in control while managing more venues and working with new owners.
The ‘ah-ha’ moment
They realised SuperControl already had everything in place to support that shift. No need to switch systems or start from scratch, just build on what they were already using.
Result
The move from owner-managed to agency setup was straightforward. With SuperControl at the centre, Party Houses could grow at pace while staying organised.
Insight-Led Decision Making
Challenge
To make smarter choices about pricing and availability, Party Houses needed a better view of what was working and when.
The ‘ah-ha’ moment
With SuperControl’s reporting tools, they can see trends, booking patterns and property performance, all in one place.
Result
Armed with better insight, the team can plan ahead, spot what’s working and make confident decisions around pricing and marketing.
Making Guest Communication Easy
Challenge
Managing guest communication across a growing portfolio of properties was starting to eat up time. The team needed a reliable way to keep everything consistent without adding to their workload.
The ‘ah-ha’ moment
They started using SuperControl’s automated email tools, sending confirmations, balance reminders and pre-arrival messages without lifting a finger.
Result
Guest communication is now quicker and more reliable. Less time spent chasing, more time focused on giving guests a great experience.
Book a Discovery Call
Schedule a call with one of our specialist Business Development Consultants and find out how our fully integrated
Property Management System, Channel Manager and industry leading partnerships can help your business thrive.
