Give guests what they want
Knowledge base
Booking is a 3 step process
7th July 2016It’s a simple 3 step process for visitors to your website to place a booking through SuperControl, encouraging them to do so there and then.…
Market intelligence, Self-Catering Resources
What do guests expect from self-catering accommodation providers?
28th March 2016Guests who book their holiday online through SuperControl are asked to complete a short feedback survey¹. Their comments help us ensure we make the booking process as efficient as possible…
Market intelligence, Self-Catering Resources
The shocking cost of not taking bookings online
24th November 2015We ask guests who book their holiday online through SuperControl to complete a survey. Their feedback helps us continue to build and develop SuperControl to ensure that the guest’s user…
Self-Catering Resources, Work Smart
Do you invest in the experience economy?
24th June 2015There’s been a lot of discussion centred on the “guest experience” recently. It was a major theme at last year’s ASSC Conference and Booking Staff’s Niki Nutsch talked in depth…
Industry forecasts, Self-Catering Resources
How are your summer bookings shaping up?
1st June 2015It’s June, so your attention is likely to be directed towards the peak summer season. We thought it might be useful to have a look back at our statistics for…
Self-Catering Resources, Work Smart
Innovative upselling is the key to profitable self-catering
30th March 2015From dogs to hot tubs and semi-nude butlers, some self-caterers offer a riot of extras to tempt guests and maximise their profits – and SuperControl is on a crusade to get…
Self-Catering Resources, Work Smart
Be UpFront with Reviews
19th February 2015In an ideal world, as soon as each guest returns home, the first thing they would do is submit a positive review about their stay. The power of a first-hand…
Self-Catering Resources, Work Smart
Help for those who don’t yet accept online payments
30th January 2015Online payment processors provide your guests with the security of paying by card and the means of paying for their booking straight away, at a time that suits them. No…
Self-Catering Resources, Work Smart
Why blogs are good for business
10th November 2014We all know the business benefits to being social nowadays – Facebook, Twitter, Google+ et al all provide straightforward and efficient networking outlets. But, it’s surprising how many businesses are…
Booking behaviour, Self-Catering Resources
Are you ready for November?
30th October 2014November is nearly here. Time for fireworks, bonfires and cold, crisp woodland walks. Whilst it is bang in the middle of the shoulder season, and therefore traditionally a quiet time…
Guest management, Knowledge base
3 Ways SuperControl helps improve guest satisfaction
11th August 2014If you own or manage a self-catering property, business or agency you might have found SuperControl whilst looking for an online booking system. In practice, SuperControl is so much more.…
Self-Catering Resources, Work Smart
Seven steps to add value and be extraordinary!
11th June 2014Your guests are the experts. They are the critics of the holiday experience you provide, and they aren’t afraid to share their thoughts. In addition to UpFront Reviews and TripAdvisor,…
Self-Catering Resources, Work Smart
Can your guests pay online? Five reasons to give them that choice
28th March 2014Did you know that one of the highest ranking reasons that people make online purchases is convenience*? They want to buy at a time that suits them, so it’s important…
