Knowledge base
Booking engine, Enquiries, Knowledge base
How to add multiple pictures to a quote
12th December 2014If you have been asked to provide a quote to a potential new guest, it’s now possible for SuperControl’s PLUS and AGENCY customers to add…
Booking engine, Bookings, Knowledge base
How to add multiple properties to one booking
4th December 2014If you have a guest who has already placed a booking and wants to add another property to the booking for the same dates, here’s a simple way to do…
Booking engine, Guest management, Knowledge base
How to set a reminder about a booking
12th September 2014When you need to flag something up about one of your bookings, or set yourself a reminder to ask your guest something at a later date, you can do this…
Admin, Booking engine, Knowledge base
How to set custom questions on your enquiry & booking forms
3rd September 2014Did you know that if you use SuperControl PLUS or AGENCY you can set your own questions for guests to complete on your Enquiry and Booking forms? You can use…
Guest management, Knowledge base
3 Ways SuperControl helps improve guest satisfaction
11th August 2014If you own or manage a self-catering property, business or agency you might have found SuperControl whilst looking for an online booking system. In practice, SuperControl is so much more.…
Knowledge base, Reporting and analysis
Track business and property performance
1st August 2014SuperControl makes it easy to keep an eye on your business; our reports and analysing tools tell you what’s happening at the click of a button. Your stats … Click…
Guest management, Knowledge base
How to get started with UpFront Reviews
9th May 2014UpFront Reviews – the FREE verified reviews system from SuperControl UpFront Reviews are verified (only genuine guests can submit them, removing the risk of fake reviews) and automated…
Booking engine, Enquiries, Knowledge base
Three ways to increase your enquiry conversion
16th April 2014Do you know how many enquiries you receive that don’t result in a booking? It’s a captive audience you’ve got right there. These are potential guests who have already gone…
Knowledge base
Do you take bookings through your Facebook page?
26th March 2014Please note: to use the Facebook integration with SuperControl you must have more that 2000 likes – this is a rule set by Facebook. Adding online booking to your website…
Guest management, Knowledge base
How to filter your customer database to send mailings
21st February 2014You can filter your database in SuperControl to categorise specific groups of guests to contact. This is useful for sending marketing emails and vouchers to provide incentives to help secure…
Booking engine, Knowledge base, Pricing
Making tactical pricing work for you: Vouchers
13th February 2014Vouchers are the perfect way to create discounts that are unique to a specific group of previous and / or potential guests. Go to Vouchers / Offers > Generate vouchers.…
Booking engine, Knowledge base, Pricing
Making tactical pricing work for you: Special offers
11th February 2014Following on from Making Tactical Pricing Work for You: Discounts, which looked at the types of discounts you can choose in SuperControl and how to set them up, this time…
Booking engine, Knowledge base, Pricing
Making tactical pricing work for you: Discounts
7th February 2014To help you use SuperControl to it’s fullest to maximise your bookings, here’s a quick guide to tactical pricing, specifically Discounts and how to set them up. Go to Properties > Edit and…
