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Stories and Strategies for Successful Hosting

Explore practical insights and expert advice from SuperControl and industry leaders. Learn from real-life success stories in self-catering, with tips and strategies that truly work.

Home | Latest News

Booking behaviour, Self-Catering Resources

92% of guests expect to be able to “Book now”

25th March 2015

According to a recent HomeAway survey, which was discussed at the Vacation Rental Managers Association conference in Dublin last month, 92% of travellers expect a…

 

Booking engine, Enquiries, Knowledge base

Make the most of our Enquiries function

9th March 2015

For PLUS and AGENCY customers, the Enquiries option provides a host of useful tools that you might not be aware of: 1. You can manually add enquiries (log in to…


Market intelligence, Self-Catering Resources

Visa debit card changes: what you need to know

6th March 2015

New changes came into effect this month that affect the way card processors are charged by Visa for UK debit cards, which means your transaction costs could potentially increase. Previously,…


Guest management, Knowledge base

Add a “Book now” call-to-action button to your Facebook page

5th March 2015

Please note: to use the Facebook integration with SuperControl you must have more that 2000 likes – this is a rule set by Facebook. Do you know that Facebook has…


Booking behaviour, Market intelligence, Self-Catering Resources

How are your bookings shaping up so far this year?

24th February 2015

Booking numbers may well have been record-breaking in January, but have there been any major trends in guest booking patterns so far this year? We have examined the bookings made…


Self-Catering Resources, Work Smart

Be UpFront with Reviews

19th February 2015

In an ideal world, as soon as each guest returns home, the first thing they would do is submit a positive review about their stay. The power of a first-hand…


Self-Catering Resources, Work Smart

Tips to help you improve your website’s ranking

16th February 2015

Your website is your main marketing tool but how do you make it stand out from the crowd? Without getting too technical, we’ve come up with a few hints and…


Self-Catering Resources, Work Smart

Help for those who don’t yet accept online payments

30th January 2015

Online payment processors provide your guests with the security of paying by card and the means of paying for their booking straight away, at a time that suits them. No…


Booking behaviour, Self-Catering Resources

January’s been a record-breaker

28th January 2015

Property owners and managers, We hardly need to tell you that January is traditionally a busy month for bookings and this January has surpassed even our greatest expectations. Here’s why:…


Booking behaviour, Industry forecasts, Self-Catering Resources

What’s in store for self-caterers in Q1?

25th January 2015

We hope you’ve been riding the crest of the bookings wave that has been keeping us on our toes this month (11 January was a record-breaking day for us with…


Booking engine, Enquiries, Knowledge base

How to add multiple pictures to a quote

12th December 2014

If you have been asked to provide a quote to a potential new guest, it’s now possible for SuperControl’s PLUS and AGENCY customers to add more than one picture to…


Booking engine, Bookings, Knowledge base

How to add multiple properties to one booking

4th December 2014

If you have a guest who has already placed a booking and wants to add another property to the booking for the same dates, here’s a simple way to do…


Booking behaviour, Self-Catering Resources

The bottom line on bookings

26th November 2014

At the time of writing, the total bookings taken through SuperControl this year had just smashed the £300m barrier. Well done folks! This is already way ahead of last year’s…


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