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Stories and Strategies for Successful Hosting

Explore practical insights and expert advice from SuperControl and industry leaders. Learn from real-life success stories in self-catering, with tips and strategies that truly work.

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Self-Catering Resources, Work Smart

Can your guests pay online? Five reasons to give them that choice

28th March 2014

Did you know that one of the highest ranking reasons that people make online purchases is convenience*? They want to buy at a time that…

 

Knowledge base

Do you take bookings through your Facebook page?

26th March 2014

Please note: to use the Facebook integration with SuperControl you must have more that 2000 likes – this is a rule set by Facebook. Adding online booking to your website…


Guest management, Knowledge base

How to filter your customer database to send mailings

21st February 2014

You can filter your database in SuperControl to categorise specific groups of guests to contact. This is useful for sending marketing emails and vouchers to provide incentives to help secure…


Self-Catering Resources, Work Smart

Can’t keep up? Four simple ways to stay social

19th February 2014

There are never enough hours in the day. When you’re busy planning your marketing activities and pricing strategy for the year ahead, being active on social media can seem the…


Booking engine, Knowledge base, Pricing

Making tactical pricing work for you: Vouchers

13th February 2014

Vouchers are the perfect way to create discounts that are unique to a specific group of previous and / or potential guests. Go to Vouchers / Offers > Generate vouchers.…


Booking engine, Knowledge base, Pricing

Making tactical pricing work for you: Special offers

11th February 2014

Following on from Making Tactical Pricing Work for You: Discounts, which looked at the types of discounts you can choose in SuperControl and how to set them up, this time…


Booking engine, Knowledge base, Pricing

Making tactical pricing work for you: Discounts

7th February 2014

To help you use SuperControl to it’s fullest to maximise your bookings, here’s a quick guide to tactical pricing, specifically Discounts and how to set them up. Go to Properties > Edit and…


Self-Catering Resources, Work Smart

Six steps to securing repeat bookings

14th January 2014

We saw in Where Do Your Bookings Come From? that “repeat bookings” are one of the SuperControl’s top booking sources. There are no smoke and mirrors involved, with the help…


Self-Catering Resources, Work Smart

Five reasons why verified reviews are great

17th December 2013

So far in our reviews series we have shared some top tips about how to get positive reviews, how to respond to negative ones, whether you should reply to all…


Booking engine, Knowledge base, Payments

Payment processing with no monthly fees, no PCI charges and no merchant account

18th November 2013

SuperControl and HolidayRentPayment work together seamlessly to offer you an online payment process that promotes simplicity at every corner. HolidayRentPayment is an industry-specific payment platform that is designed especially for self-caterers and is:  Low cost:…


Self-Catering Resources, Work Smart

When and how to ask for reviews

8th November 2013

Once you have a listing on the reviews website of your choice, and you have a plan in place about how to manage your responses, it’s time to build the…


Self-Catering Resources, Work Smart

Should you reply to all reviews?

29th October 2013

With articles about people power and review sites dominating the travel media, we continue our series of review blogs by looking at the arguments for and against replying to all…


Self-Catering Resources, Work Smart

How to respond to negative reviews

15th October 2013

When you list your property on a reviews site, there is a chance that you may receive a negative review. However receiving occasional negative reviews actually provides you with great opportunity…


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