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Stories and Strategies for Successful Hosting

Explore practical insights and expert advice from SuperControl and industry leaders. Learn from real-life success stories in self-catering, with tips and strategies that truly work.

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Self-Catering Resources, Work Smart

Why blogs are good for business

10th November 2014

We all know the business benefits to being social nowadays – Facebook, Twitter, Google+ et al all provide straightforward and efficient networking outlets. But, it’s…

 

Booking behaviour, Self-Catering Resources

Are you ready for November?

30th October 2014

November is nearly here. Time for fireworks, bonfires and cold, crisp woodland walks. Whilst it is bang in the middle of the shoulder season, and therefore traditionally a quiet time…


Self-Catering Resources, Work Smart

5 Reasons to send an e-newsletter

24th October 2014

Do you send out e-newsletters? An e-newsletter is preferred over a print option because there are no printing or postage costs, it is easy and straightforward to do (e.g. you…


Booking behaviour, Market intelligence, Self-Catering Resources

How are your term-time bookings measuring up?

14th October 2014

How has the UK ban on taking children out of school to go on holiday during term-time affected your bookings? It is now over a year since the law¹ was…


Self-Catering Resources, Work Smart

How to stay safe on the Internet

26th September 2014

Using the Internet has made everything so much more convenient – from running your business and online banking to downloading books and music, to staying in touch with friends and…


Self-Catering Resources

Objections to taking online bookings; what’s yours?

18th September 2014

If you don’t already take online bookings for your self-catering accommodation, you probably made that decision after much consideration. However, times change – and whilst the reason you may have…


Booking engine, Guest management, Knowledge base

How to set a reminder about a booking

12th September 2014

When you need to flag something up about one of your bookings, or set yourself a reminder to ask your guest something at a later date, you can do this…


Admin, Booking engine, Knowledge base

How to set custom questions on your enquiry & booking forms

3rd September 2014

Did you know that if you use SuperControl PLUS or AGENCY you can set your own questions for guests to complete on your Enquiry and Booking forms? You can use…


Guest management, Knowledge base

3 Ways SuperControl helps improve guest satisfaction

11th August 2014

If you own or manage a self-catering property, business or agency you might have found SuperControl whilst looking for an online booking system. In practice, SuperControl is so much more.…


Knowledge base, Reporting and analysis

Track business and property performance

1st August 2014

SuperControl makes it easy to keep an eye on your business; our reports and analysing tools tell you what’s happening at the click of a button. Your stats … Click…


Booking behaviour, Industry forecasts, Self-Catering Resources

Get ready – 3 self-catering booking trends to expect in August

11th July 2014

You probably keep an eye on your own bookings, looking for peaks and troughs to help identify patterns in your guests’ booking behaviour at different times of the year. So…


Market intelligence, Self-Catering Resources

Find out about legal changes to taking online bookings and payments

2nd July 2014

The European Union Consumer Rights Directive came into force a few weeks back on the 13th June. It has been designed to achieve a high level of consumer protection when…


Self-Catering Resources, Work Smart

Seven steps to add value and be extraordinary!

11th June 2014

Your guests are the experts. They are the critics of the holiday experience you provide, and they aren’t afraid to share their thoughts. In addition to UpFront Reviews and TripAdvisor,…


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